Keyboard cleaning
subscribe for updates

News 4 Min Read 30 October 2020
profile-image
30 October 2020 4 Min Read
News

Cleaning: The invisible enemy versus the invisible army?

How cleaning is changing as a result of Covid19

Cleaning is changing as a result of Covid19

In the last five years, the FM sector had already come to realise that its purpose is not simply to maintain the bricks and mortar of the workplace (facilities management), but more importantly to care for the people who occupy those spaces. This philosophy was reflected in the name change of our professional body from BIFM to IWFM and now more than ever, that duty of care could not be more important. Covid19 has seen to that!

Covid19 has had an obvious, massive impact on the workplace, the workforce and the way that service organisations operate to look after both. Yet, even recently there have been articles painting a picture of cleaners as the invisible army which magically appears in the dark hours to prepare and restore the office for another day’s work. This is a whimsical and outdated view. Things have changed and cleaners in particular are now as important and visible a part of the service set up as the receptionist, the chef, the engineer and the FM manager.

For those bold individuals who are venturing back into office, the sight of the omnipresent cleaner wiping down work surfaces and door handles and frequently cleaning washrooms and common areas, provides a welcoming reassurance that everything is being managed safely. But is it? The cleaner may be highly visible but what are they doing to stem the invisible threat? Surface wiping with cloths and chemicals is just as likely to be creating a cross-infection problem as removing the problem of Coronavirus transmission on contaminated services.

The pandemic has prompted a surge in specialist, disinfection (fogging) and deep clean services from cleaning companies, designed to remove the presence of Covid19 and convince building owners that they are doing their best by their people. Aside, the reality is that many cleaning companies are seizing the opportunity for a new and lucrative revenue stream. Many of these solutions are expensive and accompanied by spurious claims about the effectiveness and longevity of the treatment. Claims of 30 and 90-day protection against Covid19 simply cannot be scientifically substantiated. Similarly, a product claiming to remove 99.8% of bacteria is statistically falling a long way short of one that removes 100%, because of the rate that bacteria proliferates.

Ironically, when the focus has switched to cleaning as a highly visible activity, it’s perhaps the invisible that should now be getting our focus. Previously you could see when an area had been cleaned. But now, how does a client know that an area is really safe for staff, even after a deep clean? The answer is that they don’t. Q3 has taken the view that using evidence-based cleaning regimes is the only way forward on this issue.

Our approach in the UK utilises a product called DUOMAX deployed daily, which not only cleans but also, according to the manufacturer, kills ALL bacteria. The product destroys viruses including Coronavirus (the family of virus that contains Covid19), to the same level as bleach, but in an environmentally friendly way. DUOMAX has been tested and accredited to the highest level, including a year-long trial in the NHS and has been found to be completely non-hazardous to both people and surfaces.

The chemicals are not noxious, so do not require rigorous COSHH assessments or control measures, negating the wearing of full-body PPE and respirators as one would with some other products. With DUOMAX, it is therefore not necessary for the room to be vacated and isolated for an hour or so after application and avoids out-of-hours working.

The period for which the treatment will be effective will be determined by the number of occupants and level of footfall, but it doesn’t matter how long the product will last because essentially, retreatment is quick, inexpensive and non-intrusive. The important thing is to know when to intervene and how frequently to repeat the cleaning process.

To achieve this, our cleaning teams are deploying ATP (Adenosine Triphosphate) monitoring to provide evidence of the presence of bacteria in a test that can be completed in 30 seconds. Typically, in an office we would be looking to record less than 100 RLU (Relative Light Units) and in a food preparation area, <30RUL. Complementing the ATP test, it is now possible to detect SARS Cov-2 on surfaces using a Cov-Hygien Xpress Detection Kit. The process is simple and takes minutes to get results avoiding the normal three-day process of sending swabs to a laboratory. In comprehensive trials using our new chemicals and testing regimes, we have been achieving 0 ATP in office, kitchen and washroom environments.

Based on the data from our results, we can adjust cleaning programmes to maintain a Covid19 safe environment. It’s an approach we believe clients will find appealing, because it’s neither intrusive or costly and everything is underpinned by measurable data. The Covid19 virus may be invisible and deadly, but it can be monitored and managed in the workplace using technology and modern techniques, to ensure a safe environment for all.

For more details click here to contact Alex Gavrilovic

Stay Up To Date With Our Work

If you want to keep abreast of what’s happening and important developments at Q3 through our occasional news updates, please subscribe using the box below.

Related Articles

Here are some more news and opinion articles that may be of interest:

Insights
8 June 2026

Q-who? From the Dance Floor to the finance team

Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when…

Read More
Insights
8 June 2026

Q-who? From the Dance Floor to the finance team

Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when…

Read More
News
21 May 2026

Cobotics go live at Chelsea Harbour

[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract…

Read More
News
21 May 2026

Cobotics go live at Chelsea Harbour

[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract…

Read More
News
20 May 2026

Q3 enhances Facilio CAFM and Helpdesk system with Bruce and Bernard apps incorporating AI

Q3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user…

Read More
News
20 May 2026

Q3 enhances Facilio CAFM and Helpdesk system with Bruce and Bernard apps incorporating AI

Q3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user…

Read More
Paul Courtney graduation
Insights
18 May 2026

Learning at Work: Unlocking Potential Beyond the Classroom

An article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries…

Read More
Insights
18 May 2026

Learning at Work: Unlocking Potential Beyond the Classroom

An article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries…

Read More
Insights
12 May 2026

Thoughts from Martyn Freeman on World FM Day 2026

World FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us…

Read More
Insights
12 May 2026

Thoughts from Martyn Freeman on World FM Day 2026

World FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us…

Read More
Insights
5 May 2026

The Workplace Isn’t the Problem

Q3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace…

Read More
Insights
5 May 2026

The Workplace Isn’t the Problem

Q3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace…

Read More
Insights
30 April 2026

Greenhouse Gas Reduction Award for Q3 from Greenly

As part of their supply chain audit process, our client Maximus required Q3 to undertake an extensive, online Greenhouse Gas (GHG) emissions audit. The result,…

Read More
Insights
30 April 2026

Greenhouse Gas Reduction Award for Q3 from Greenly

As part of their supply chain audit process, our client Maximus required Q3 to undertake an extensive, online Greenhouse Gas (GHG) emissions audit. The result,…

Read More
Martyn Freeman Mitie front picture in blue dress
Insights
29 April 2026

Q3 at 8 years old!

This week, while checking through LinkedIn, I noticed numerous prompts to congratulate many of my colleagues on their “eight years at…” work anniversaries. Of course,…

Read More
Insights
29 April 2026

Q3 at 8 years old!

This week, while checking through LinkedIn, I noticed numerous prompts to congratulate many of my colleagues on their “eight years at…” work anniversaries. Of course,…

Read More
Insights
28 April 2026

Q3 strikes partnership with RAW Social Enterprise

Q3 is an FM challenger brand with a reputation for doing things differently. Supply chain, innovation and sustainability are integral to this approach and, in…

Read More
Insights
28 April 2026

Q3 strikes partnership with RAW Social Enterprise

Q3 is an FM challenger brand with a reputation for doing things differently. Supply chain, innovation and sustainability are integral to this approach and, in…

Read More