Q3 is a leading, Facilities Management service provider, offering an extensive range of FM services through a variety of outsourced, contract models.

When it comes to trusting the care of your organisation’s facilities to an FM provider, it’s important to understand not just what services they offer, but also how they plan to deliver them. At Q3, we recognise the importance FM work will have on the safety, cleanliness, and productivity of your operation, every hour of every day. And we ensure these vital aspects are impeccably managed and comprehensively covered, because we employ the best people to achieve it.

We have experience in working across all sectors and deal with private and public sector clients, both large and small. So, from the outset, Q3 facilities management services will be tailored to the needs of your organisation, helping you achieve your business goals and ensuring the happiness and wellbeing of your people.

Our definition of success is not just a “tick-box” or “job-done” set of KPIs, but a more meaningful measure of the impact of our work, in terms of added value and business outcomes.
Our reputation is based on consistently meeting budgetary targets and service-level agreements, with a high control on the quality and care standards. This is the Q3 way – no matter whether they are soft, hard or integrated FM service contracts.

Let’s help you understand more about outsourced facility management services:

Soft FM Services

Soft facility management focuses on the needs of the employees, colleagues or customers that occupy your facilities. These soft FM services are all about making your workplace a better place to be – safe, secure, inviting, welcoming, productive and efficient.

Recognising that the focus is on people, Q3’s strategy is to employ the best quality people to deliver our soft facility management services. From a friendly welcome at reception, to the cleanliness of your workstation or the quality of the coffee, you only attain high standards by employing quality people who care.

Find out more about Q3’s range of soft facility management services and what makes our approach different:

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Hard FM Services

If soft FM is about people, hard facilities management is about the bricks and mortar, building fabric and utilities infrastructure. It embraces a range of disciplines based around mechanical and electrical engineering (M&E), engineering maintenance and the plumbers’ and electricians’ trades.

Q3’s hard services operation cut its teeth in the critical workplace environments such as data centres, where trained operatives, robust processes and procedures plus the latest technology combine to achieve uninterrupted operation of essential plant and equipment. We apply the same rigour to any hard services contract, whether that be delivering planned or reactive maintenance, to ensure high levels of safety and legal compliance at all times.

Find out more about our range of hard facility management services and what makes Q3’s approach different:

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Integrated FM (IFM) Services

Over time, driven by economies of scale, the delivery of facilities management services has evolved to a point where all the soft facility management and hard facilities management service lines are consolidated within a single contract, from a single service provider. This is called integrated facilities management or sometimes, total facilities management.

Assuming a service provider has the necessary skillsets and capabilities, you’d think it would be relatively simple to deliver an integrated facility management contract. Not so! With something so complex, you can’t just plug and play. At Q3, we realised long ago that you have to craft each IFM contract individually as a bespoke solution for each client.

To find out why and how, learn more here

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Doing Business with Us

We have the scale, flexibility and experience to manage your outsourcing and compliance requirements, regardless of how complex they may be. Our operational and leadership teams have been working within the FM industry for many years underpinning our strong understanding of the daily challenges our clients face. We are already making a difference for many leading clients – we’d love to meet up with you on a no-obligation basis to discuss your FM needs and to explain our approach.

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Martyn Freeman - Chief Executive Officer