Retail

Retail is a dynamic sector quite unlike any other and requires a facilities management service provider that understands retail drivers and can deliver against its complex needs.

With our experience in retail, Q3 is just such a supplier. We are familiar with the fast-moving, dynamic environment, the customer focus, the relentless need to drive footfall and the ability to adapt quickly to any changes to maintain the smooth operation of the retail space.

Quality customer experience is central to the success of any retail operation, whether it be a shopping mall or an individual, specialist store. At Q3, we believe that your customer should be our customer too and so we adopt the same customer-centric approach to delivering our services.

Our goal is to ensure that public areas are maintained to the highest standards to provide a pleasant and safe shopping experience, including clean and well-maintained spaces, safe walkways, excellent lighting and comfortable temperatures.

Security too is important because retail areas are vulnerable to theft, vandalism, and other security threats. More importantly, our security teams can provide a welcoming, friendly face, providing a reassuring presence and peace of mind for your customers.

And in a world where energy costs represent such a huge overhead for retailers, our hard services team will work tirelessly, implementing energy-efficient practices, such as installing LED lighting, optimizing HVAC systems, and monitoring energy consumption to reduce costs and environmental impact. We have learned to flex our service schedules, creating proactive maintenance plans, and leveraging technology and data to identify potential issues in advance, allowing us to schedule maintenance for low-traffic periods.

Finally, our teams are familiar with all the compliance challenges facing the retail environment such as health and safety standards, accessibility guidelines, and fire safety regulations. We understand all the applicable regulations and work rigorously to uphold them, thus ensuring that your retail facility is fully compliant.