Softcat Chooses Q3 for First-Generation IFM Contract
Q3 has been awarded an integrated FM contract with Softcat, a FTSE 250 listed IT infrastructure solutions provider, based in Marlow. The three-year, (plus optional...
Read MoreQ3 is a facilities management company that combines the agility of a challenger brand with decades of senior-level experience. We support high-profile clients including Specsavers, Chelsea Harbour, Salesforce, and Away Resorts, delivering services across cleaning, engineering, compliance, and total FM. Whether managing complex critical environments or heritage sites, we help organisations run their workplaces with confidence, clarity and control. Our team brings a no-nonsense, problem-solving approach to every contract – backed by smart technology, practical sustainability, and a people-first ethos that sets us apart.
We have the scale, flexibility and experience to manage your outsourcing and compliance requirements regardless of how complex they may be.
Q3 Head office is in Theale in the Thames Valley and we also have offices in the Channel Islands in Guernsey and Jersey.
We know how important it is to ensure the relationship is strong from the outset. Whether you have a single site or a large portfolio of sites, we will always put your needs first.
Time is a key factor in any relationship, and we will invest the necessary time to learn about all of your service needs through a consultancy-led approach. We will study your business drivers and understand your business culture to guarantee we are providing a service that is relevant to you, rather than what is easy for us!
Think of it as an onboarding journey in which we listen, analyse, plan, and then implement. The result is a tailored strategy built to care not only for the business infrastructure and its operational assets, but also, more importantly, foster the productivity and wellbeing of people.
We use technology to drive innovation, productivity and continuous improvement. We work with technology consultants and IT specialist partners to develop a solution that is absolutely right for the effective operation of your real estate. Whether that be CAFM software, helpdesk or management information, we will provide an IT infrastructure that is designed to solve real-world problems in the workplace leveraging the Internet of Things (IoT) where needed.
We employ our own technology consultants and work with trusted IT specialist partners to develop a solution that is absolutely right for the effective operation of your real estate.
Transparency is playing a big part in our business growth and we commit to providing all data pertaining to service delivery 24/7 if necessary. We have nothing to hide, we are totally open book!
Q3 is a great business to work with and to work for. We were set up by a group of people motivated by experience to create a very different type of Facilities Management company. Here you’ll find out more about us and how we work. If that’s not enough, contact us
“We set ourselves a challenge in 2018 to become a trusted FM company, one that lives every day by its values of being open, honest, and transparent in everything that we do. Just a few years later, I’m particularly proud that we are succeeding in meeting those objectives.
In our industry, few suppliers take account of the maturity of a potential client and where they sit in their outsourcing journey. They refuse to invest enough time listening to, and understanding their customer’s challenges and needs and this is a fundamental mistake.
When we founded Q3, we had a vision of FM that broke away from this old, broken model, one that was the antithesis of this standard off -the-shelf approach. What we have created is a flexible, client-focused FM service, that deploys the most appropriate solution for your business, and one that works in your best interests, not ours.”
Martyn Freeman
Chief Executive Officer
Here’s how Q3 works for other clients…
The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.
Read MoreThe Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.
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The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.
Read MoreThe Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.
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Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.
Read MoreEmbark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.
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With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.
Read MoreWith major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.
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Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.
Read MoreOur hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.
Read MoreThe latest press releases, blogs, thoughts and opinions from Q3…
Q3 has been awarded an integrated FM contract with Softcat, a FTSE 250 listed IT infrastructure solutions provider, based in Marlow. The three-year, (plus optional...
Read MoreQ3 has been awarded an integrated FM contract with Softcat, a FTSE 250 listed IT infrastructure solutions provider, based in Marlow. The three-year, (plus optional...
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Q3 Services has secured a place on the Government Commercial Agency’s RM6378 Facilities Management and Security Services framework, putting the challenger FM provider firmly in...
Read MoreQ3 Services has secured a place on the Government Commercial Agency’s RM6378 Facilities Management and Security Services framework, putting the challenger FM provider firmly in...
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Compliance may not always be the most visible part of facilities management, but it is one of the most important. Behind every safe, well-managed building...
Read MoreCompliance may not always be the most visible part of facilities management, but it is one of the most important. Behind every safe, well-managed building...
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By Martyn Freeman, CEO of Q3 Services Martyn Freeman was Managing Director of the Facilities Management division and latterly Chief Development and Strategy Officer at...
Read MoreBy Martyn Freeman, CEO of Q3 Services Martyn Freeman was Managing Director of the Facilities Management division and latterly Chief Development and Strategy Officer at...
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Q3 has been appointed to deliver cleaning services at Jersey Opera House, one of the Channel Islands’ most recognisable landmark venues. The contract, which started...
Read MoreQ3 has been appointed to deliver cleaning services at Jersey Opera House, one of the Channel Islands’ most recognisable landmark venues. The contract, which started...
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Jack Goodchild joined Q3 in May 2026 as Key Account Manager, bringing with him extensive experience in facilities management, cleaning, operations and client service delivery....
Read MoreJack Goodchild joined Q3 in May 2026 as Key Account Manager, bringing with him extensive experience in facilities management, cleaning, operations and client service delivery....
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Q3 Services has secured a new five-year contract with The Square, Camberley’s leading retail shopping centre, following four years of successfully delivering cleaning and security...
Read MoreQ3 Services has secured a new five-year contract with The Square, Camberley’s leading retail shopping centre, following four years of successfully delivering cleaning and security...
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By Kelly Skeels Compliance Manager, at Q3 Services In facilities management, statutory compliance isn’t a nice-to-have. It’s a legal, operational and moral obligation. Yet, across...
Read MoreBy Kelly Skeels Compliance Manager, at Q3 Services In facilities management, statutory compliance isn’t a nice-to-have. It’s a legal, operational and moral obligation. Yet, across...
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A collaborative approach between Q3 Services and Maximus has helped to fill a key cleaning operative role at Coronet House in Leeds, while also supporting...
Read MoreA collaborative approach between Q3 Services and Maximus has helped to fill a key cleaning operative role at Coronet House in Leeds, while also supporting...
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By Fabio Gonçalves, Key Account Manager, Q3 Services. In facilities management, winning a contract is an important milestone but it’s what happens next that really...
Read MoreBy Fabio Gonçalves, Key Account Manager, Q3 Services. In facilities management, winning a contract is an important milestone but it’s what happens next that really...
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Q3 has secured a three-year integrated facilities management contract with Health Sciences University (HSU), worth £2 million, covering cleaning, security and engineering services across the...
Read MoreQ3 has secured a three-year integrated facilities management contract with Health Sciences University (HSU), worth £2 million, covering cleaning, security and engineering services across the...
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Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when...
Read MoreFour years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when...
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Thoughts on the workings of the modern helpdesk, by Lynne English, Operations Director For many organisations, the helpdesk has traditionally been viewed as a reactive...
Read MoreThoughts on the workings of the modern helpdesk, by Lynne English, Operations Director For many organisations, the helpdesk has traditionally been viewed as a reactive...
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We are proud to share that Waqar Hussan, a Q3 Security Officer working at The Square Camberley, has been recognised as Employee of the Month....
Read MoreWe are proud to share that Waqar Hussan, a Q3 Security Officer working at The Square Camberley, has been recognised as Employee of the Month....
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Q3 Services is supporting Maximus through the transition of cleaning services from an in-house model to a fully managed Q3 delivery model, with 31 colleagues...
Read MoreQ3 Services is supporting Maximus through the transition of cleaning services from an in-house model to a fully managed Q3 delivery model, with 31 colleagues...
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[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract...
Read More[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract...
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Q3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user...
Read MoreQ3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user...
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An article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries...
Read MoreAn article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries...
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World FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us...
Read MoreWorld FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us...
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Q3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace...
Read MoreQ3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace...
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As part of their supply chain audit process, our client Maximus required Q3 to undertake an extensive, online Greenhouse Gas (GHG) emissions audit. The result,...
Read MoreAs part of their supply chain audit process, our client Maximus required Q3 to undertake an extensive, online Greenhouse Gas (GHG) emissions audit. The result,...
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This week, while checking through LinkedIn, I noticed numerous prompts to congratulate many of my colleagues on their “eight years at…” work anniversaries. Of course,...
Read MoreThis week, while checking through LinkedIn, I noticed numerous prompts to congratulate many of my colleagues on their “eight years at…” work anniversaries. Of course,...
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Q3 is an FM challenger brand with a reputation for doing things differently. Supply chain, innovation and sustainability are integral to this approach and, in...
Read MoreQ3 is an FM challenger brand with a reputation for doing things differently. Supply chain, innovation and sustainability are integral to this approach and, in...
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Back in January, we published an article in our “Q-Who?” series, featuring Jayne Lilley who is Assistant Facilities Manager at one of Catapult Satellite Application’s...
Read MoreBack in January, we published an article in our “Q-Who?” series, featuring Jayne Lilley who is Assistant Facilities Manager at one of Catapult Satellite Application’s...
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Introduction The UK facilities management (FM) industry stands at a pivotal moment. While the market has grown and evolved, the sector’s increasing complexity has created...
Read MoreIntroduction The UK facilities management (FM) industry stands at a pivotal moment. While the market has grown and evolved, the sector’s increasing complexity has created...
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We’re excited to welcome Praise Madzima as our new Business Development Manager, leading the way in delivering smarter, integrated estate and facilities solutions through our...
Read MoreWe’re excited to welcome Praise Madzima as our new Business Development Manager, leading the way in delivering smarter, integrated estate and facilities solutions through our...
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Why the new procurement reforms offer positive opportunities for Facilities Management – by Martyn Freeman, CEO of Q3 Services Public sector procurement in the UK...
Read MoreWhy the new procurement reforms offer positive opportunities for Facilities Management – by Martyn Freeman, CEO of Q3 Services Public sector procurement in the UK...
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This new Act is set to bring some of the most significant changes to UK employment law in a generation, and for FM, it represents...
Read MoreThis new Act is set to bring some of the most significant changes to UK employment law in a generation, and for FM, it represents...
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