It’s safe to say that cleaning has been through a revolution in recent times, in response to the Covid19 pandemic and its impact on work and the workplace.

Cleaning has been elevated to a higher level in people’s consciousness because they realised that it can make the difference between life and death.

At Q3, cleaning has always been important. A clean workplace quite simply keeps people safe and healthy. It also directly reflects your organisation’s self-esteem and speaks volumes about your working standards and principles, to both your clients and your staff.

Our solution

Safer working using approved chemicals that kill bacteria and pathogens

Flexibility to flex and adapt our commercial model

Data Driven Real-time technology

Science based Visible and invisible cleaning

Innovations Robotics, HEPA filters and Pulse mopping

Chemical-free products

Green, biodegradable janitorial consumables

Bespoke solutions based on facts not assumptions

Analytics providing insight to customer needs

Raising The Profile - Hygiene Has Never Been So Important

Employing Local Staff - Adding Social Value And Minimising Travel Miles

Using technology to increase productivity

Our cleaning service is better because our approach is different. We’re technology led and utilise the very best that science has to offer.

Our solution is neither static, nor one-size fits all. We tailor our cleaning solution to suit your needs and those of your clients. Cleaning a school is not like cleaning an airport, a financial centre or a retail complex, and our people understand that difference and adapt the service accordingly.

Frequently, we evolve our delivery model over time, refining our approach through insight provided from the capture of key data, and the application of analytics and audit software. Similar analysis of data collected from sensors and beacons, allows us to flex the cleaning frequencies according to increasing or decreasing footfall during different daily, weekly or monthly time periods.

Using science

Cleaning Standards - Physically, Chemically, Bacterially

Visibly Clean - Debris, Waste, Dust, Spills

Invisibly clean with variations from season to season

Chemicals approved to prevent the spread of germs, bacteria and viruses in the workplace

Equipment to reduce presence of dust particles

Measurable ATP devices. Blacklight technology, air-particle monitors

PPE suitable masks and equipment based on Government advice and standards

Here's just some of what we do

  • Commercial – offices, retail, manufacturing, public sector, education
  • Domestic and residential properties (Channel Islands only)
  • Window cleaning
  • Janitorial services
  • Periodics and specialist industrial
  • Washroom services and consumables
  • Builders/sparkle clean prior to hand over

 

The use of technology in this way has helped us allocate resource more effectively, saving some clients as much as 15% on their cleaning costs.

Our use of cleaning technology also extends, where appropriate, to the use of robots, to automate hard floor or carpet cleaning in expansive areas such as concourses, warehouses or banking floors.

Check out our article on the role of robots in cleaning to learn about the pros and cons of robotic cleaning.

Clean or clinically clean?

At the start of the pandemic, a flurry of new “fogging” products emerged together with cleaning products claiming to counteract Covid19 and maintain surfaces Covid-free for periods of up to ninety days.

Sadly, we found many of these claims were spurious, so we embarked on our own programme to establish which of these new chemicals were working and which weren’t. To be sure, we test-trialled and measured their effectiveness using onsite ATP (adenosine triphosphate) device swab tests, to determine the subsequent bacteria count, post-clean.

We then compared this against benchmarks for other environments to ensure the cleanliness meets safe acceptable standards for various environments such as offices, washrooms, catering areas etc.

From this research, we now operate with best-in-class chemicals such as “SanPure Bio”, that is both eco-friendly and long-lasting, providing clinically clean surfaces for up to four weeks.

In addition, to verify that it is hygienically clean, our cleaners now check and record the ATP surface count after each clean.

Read an article by Q3’s Director Alex Gavrilovic on how Covid has changed cleaning

ESG

Q3 is committed to a sustainable operating model. We are Planet Mark accredited and have a clear plan laid out for achieving Net Zero by 2035.

From the time Q3 was formed in 2018, we have always taken a sustainable approach to the materials we use in every cleaning process. We shun the use of dangerous chemicals in favour of non-toxic, less harmful alternatives, with a neutral pH. Plus, we’ve streamlined the range of cleaning chemicals needed for all cleaning situations to a handful, minimising the use of single-use plastics and ensuring that all packaging is recyclable.

Checkout this example of how a simple measure like changing the soap dispensers can make a world of difference:

Soap dispensers at Alhambra Shopping Centre

Social Value

For us, social value is an extension of sustainability. Sustainability, not just in terms of environment and CO2 emissions but also in the sense of operating a sustainable business model that respects our people and engages with the communities in which we work.

With contracts all over the UK, we have an active programme of local charitable engagement, investing in projects and fundraising such as our community garden at Sawyer’s Close.

People

Q3 enjoys high staff retention rates because one of our core values is Quality People.

We were one of the first Living Wage Foundation recognised service providers which means that we have committed to paying all directly employed members of staff, not tied to client contracts, the Real Living Wage.

We invest heavily in training and apprenticeships and recognise achievement through our Shining Stars programme. We invest in training because it’s pointless spending on technology and innovation if your teams don’t have the knowledge to take advantage of it. All cleaners are trained to the BICSc standard, with enhanced modules such as customer service for retail environments.

interested in working with us?

Q3 is a great business to work with and to work for. We were set up by a group of people motivated by experience to create a very different type of Facilities Management company. Here you’ll find out more about us and how we work. If that’s not enough, contact us

Get In Touch

Case Study

Here’s how Q3 works for other clients…

Alhambra Stars mall building with Christmas decorations.

Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

Read More
British Red Cross building.

British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

Read More
Chelsea Harbour

Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chestnut ward

Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Daily Telegraph entrance and escalators.

Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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West Marketgait building.

Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Picture of a man hands and a laptop on a table showing the scene of a business meeting.

Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

Member of the public Shopping Centre contract