The backbone of safe and efficient management and operation of your building.

When you outsource FM to Q3, you entrust us with the care of both your people and your physical workplaces. The engineering and maintenance division of Q3 are the experts responsible for the “places” element of that equation. Our expertise lies in ensuring the smooth operation and upkeep of a building’s infrastructure, encompassing a broad range of critical tasks and technical services activity. It’s one of the most complex parts of FM and forms the cornerstone of any comprehensive facilities management strategy.
An efficient maintenance regime is key to ensuring the reliable lifecycle operation of electrical and mechanical assets, avoiding costly downtime, extending the effective life of your plant and equipment and keeping your costs under control. Here is what we do and how we do it.

Key services delivered by our engineering team:

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Preventive Maintenance

Proactive maintenance measures that safeguard against breakdowns and extend the lifespan of building systems, plant and equipment. This includes regular inspections, calibrations, and repairs.

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National, 24/7 Emergency Response

Responding swiftly to maintenance emergencies, such as HVAC failures, plumbing leaks, or electrical outages, ensuring business continuity and occupant comfort.

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HVAC Repair and Maintenance

Maintaining and repairing heating, ventilation, and air conditioning (HVAC) systems to ensure optimal indoor comfort and energy efficiency.

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Plumbing Repair and Upgrades

Handling plumbing issues, from minor leaks to major renovations, ensuring a functional and hygienically safe water system.

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Electrical Repair and Installation

Maintaining and upgrading electrical systems, ensuring a safe and reliable power supply for the building’s operations.

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Building Fabric Maintenance

Including national handyman service, emergency support, crisis management emergency call-out.

Projects

Q3 can tackle everything from minor-works projects to full fit-out, including reconfiguring workspaces for alternative use, installing grab-and-go food facilities and cafés, rebranding or simply refreshing every floor in your building. We manage and execute each project using Prince 2 formal project methodology to be sure each project come in on-time, on budget and on quality, with no nasty surprises.

Why trust Q3 with your building’s engineering services?

One big reason to choose Q3 is access to specialised expertise. We’ve built a team from a wide range of engineering and maintenance disciplines, and we combine expertise with experience, hard-earned from a wide range of sectors and critical building environments.

Our team can have a massive impact on operational costs through streamlining processes, minimising downtime and delivering improved efficiency and productivity. We can also guarantee reduced risk of equipment failure because our regular maintenance and proactive interventions minimise the risk of equipment failures, preventing costly breakdowns and disruption.

Compliance

When you work with Q3, you can rest assured that your organisation will be compliant with all current regulations and standards, minimising your exposure and legal liability and keeping your colleagues safe.

Our dedicated team utilise intelligent software systems, ensuring full auditable compliance with visibility of key data, creating reassurance, and forming the basis for active management of remedial activity. This includes monitoring your supply chain to assess their capability and compliance.

Carbon Reduction and Energy Services

Q3 not only safeguards compliance but also ensures your building operates smartly, with the smallest possible carbon footprint. We employ technology to monitor usage, buy utilities competitively and drive out waste through monitoring and optimising the efficiency of plant and equipment.

We’ll also drive usage-reduction programmes and deliver further CO2 savings through independent monitoring of data, analysis of consumption patterns, retrofit programmes and full BMS integration.

Sector specialisation

Over and above those hard services listed above, we have the expertise to tailor solutions for market sectors with unique or specific needs such as

Contact us now to see just how we can transform your building, ensuring it runs smoothly and efficiently and is 100% legally compliant.

interested in working with us?

Q3 is a great business to work with and to work for. We were set up by a group of people motivated by experience to create a very different type of Facilities Management company. Here you’ll find out more about us and how we work. If that’s not enough, contact us

get in touch

Hard Services Case studies

Here’s how Q3 works for other clients…

British Red Cross building.

British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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Daily Telegraph entrance and escalators.

Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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West Marketgait building.

Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Chestnut ward

Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Chestnut Ward

Our hard services team was contacted to handle the mechanical package as part of a complete antenatal ward refurbishment at Whipps Cross Hospital, Leytonstone.

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Alhambra Stars mall building with Christmas decorations.

Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Chelsea Harbour

Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Picture of a man hands and a laptop on a table showing the scene of a business meeting.

Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

Member of the public Shopping Centre contract