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Recently, Q3 celebrated its fifth anniversary as an FM business having reached a turnover of over £20 million in a very short space of time. Now, with contracts across the UK, the company has reached a size and scale that has necessitated a rethink about the way it supports a rapidly-growing, dispersed, workforce, running into hundreds of people.
So, to not only address this growing need, but also in response to the cost-of-living crisis, Q3 launched a new programme called DAISY, with a range of benefits to help its workers.
Essentially, DAISY is a reward and recognition programme comprising a number of elements. There is a shopping component which allows staff to enjoy discounts with major retailers, or instant cashback savings on everyday purchases of products and services. A wellbeing component provides advice and tips on food, exercise, and advice on financial planning and recently added, a third component providing mortgage and other financial advice through a third-party financial advisor. Managers are also able to use DAISY to reward team members for outstanding actions, birthdays and work anniversaries, or simple “thank-yous” for a job well done.
The programme’s name, “DAISY”, was arrived at following a competition amongst employees. Beki Streeter dreaming up the winning title, which is an acronym for Discounts Access and Instant Savings to You.
Q3 chose specialist provider Reward Gateway to create and implement the DAISY programme because of their partnership approach to the project, their flexible support and close cultural fit. In the few months since DAISY was launched, the response has been terrific, with over 50% of staff signed up to the programme, thousands of pounds of discounted purchases placed and over 100 visits to the wellbeing area.
Speaking about the success of DAISY, Director Lucy Hayes said, “We are delighted by the take up of the DAISY programme. As well as being a vehicle that provides practical help, it creates much higher levels of staff engagement, allowing us to celebrate everyone’s achievements and give back something to the people who really make the business tick.”
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