Some thoughts from CEO Martyn Freeman on World FM Day

On World FM Day, the Facilities Management industry acknowledges our collective contribution to business and the global economy.

This annual event coincides with another celebration closer to home… we at Q3 are marking the 7th anniversary of the formation of the Q3 Services Group of companies.

We set ourselves a challenge in 2018 to become a trusted FM company, one that lives every day by its values of being open, honest, and transparent in everything that we do. In 2025, we’re particularly proud that we are succeeding in meeting those objectives – and more. In 2025, we entered the top 50 list of UK FM companies, measured by turnover, and if you were to assess that same list according to profitability, we would be much higher than many more established names.

This year’s theme for World FM day is “Resilience in Action: Thriving in a World of Change.” I like to think that it’s a mantra I could apply to the evolution of Q3.

In our short existence, we have had to adapt continuously to overcome challenges – from Covid, to the relentless advance of digital technology and AI, and tackling the growing sustainability issues associated with becoming a net-zero business. We have shown resilience in the face of all these challenges and embraced them through the application of hard work, teamwork, innovation, and imagination.

I’m extremely proud of the progress that has been achieved. Q3 has expanded consistently year-on-year, developed new services lines, grown its client portfolio to include some world-famous brands, while not losing our reputation for being a people business that’s totally flexible in our approach to satisfying the needs of our clients. And for that, I give my whole-hearted thanks to everyone at Q3.

I wish everybody who works in this wonderful FM industry all the very best on World FM Day and for the future. Let’s be proud of our contributions and our achievements.