Flourishing apprenticeships at Q3

As part of Apprenticeship Week 2026, we have been talking to Q3’s Jayne Lilley about her experience being as an apprentice

Jayne is Assistant Facilities Manager for Q3 on one of Catapult Satellite Application’s key sites, the Westcott Space Cluster.

Alongside her day-to-day duties, she’s also been undertaking IWFM’s Level 3 qualification in Facilities Management Supervisor. With 12 years of practical experience in the industry already under her belt, what did she think she would gain from an apprenticeship?

Her is her take on it…

“𝘔𝘺 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 𝘮𝘺 𝘓𝘦𝘷𝘦𝘭 3 𝘍𝘢𝘤𝘪𝘭𝘪𝘵𝘪𝘦𝘴 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘚𝘶𝘱𝘦𝘳𝘷𝘪𝘴𝘰𝘳 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘣𝘰𝘵𝘩 𝘳𝘦𝘸𝘢𝘳𝘥𝘪𝘯𝘨 𝘢𝘯𝘥 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘤𝘦 𝘣𝘶𝘪𝘭𝘥𝘪𝘯𝘨.

𝘐 𝘩𝘢𝘷𝘦 𝘣𝘦𝘦𝘯 𝘰𝘯 𝘵𝘩𝘦 𝘱𝘳𝘰𝘨𝘳𝘢𝘮𝘮𝘦 𝘧𝘰𝘳 𝘫𝘶𝘴𝘵 𝘰𝘷𝘦𝘳 𝘢 𝘺𝘦𝘢𝘳 𝘢𝘯𝘥 𝘩𝘢𝘷𝘦 𝘯𝘰𝘸 𝘳𝘦𝘢𝘤𝘩𝘦𝘥 𝘮𝘺 𝘌𝘯𝘥 𝘗𝘰𝘪𝘯𝘵 𝘈𝘴𝘴𝘦𝘴𝘴𝘮𝘦𝘯𝘵.

𝘐𝘯𝘪𝘵𝘪𝘢𝘭𝘭𝘺, 𝘐 𝘸𝘢𝘴 𝘳𝘦𝘭𝘶𝘤𝘵𝘢𝘯𝘵 𝘵𝘰 𝘴𝘵𝘢𝘳𝘵 𝘢𝘯 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱 𝘥𝘶𝘦 𝘵𝘰 𝘱𝘢𝘴𝘵 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦𝘴 𝘢𝘵 𝘴𝘤𝘩𝘰𝘰𝘭 𝘢𝘯𝘥 𝘢 𝘧𝘦𝘢𝘳 𝘰𝘧 𝘦𝘹𝘢𝘮𝘴 𝘢𝘯𝘥 𝘵𝘳𝘢𝘥𝘪𝘵𝘪𝘰𝘯𝘢𝘭 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵𝘴. 𝘐 𝘢𝘴𝘴𝘰𝘤𝘪𝘢𝘵𝘦𝘥 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘵𝘪𝘮𝘦𝘥 𝘦𝘹𝘢𝘮𝘴 𝘢𝘯𝘥 𝘢𝘯𝘴𝘸𝘦𝘳𝘪𝘯𝘨 𝘲𝘶𝘦𝘴𝘵𝘪𝘰𝘯𝘴 𝘶𝘯𝘥𝘦𝘳 𝘱𝘳𝘦𝘴𝘴𝘶𝘳𝘦, 𝘸𝘩𝘪𝘤𝘩 𝘐 𝘥𝘪𝘥 𝘯𝘰𝘵 𝘦𝘯𝘫𝘰𝘺, 𝘢𝘯𝘥 𝘐 𝘢𝘴𝘴𝘶𝘮𝘦𝘥 𝘵𝘩𝘦 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱 𝘸𝘰𝘶𝘭𝘥 𝘣𝘦 𝘵𝘩𝘦 𝘴𝘢𝘮𝘦.

𝘏𝘰𝘸𝘦𝘷𝘦𝘳, 𝘢𝘧𝘵𝘦𝘳 𝘥𝘪𝘴𝘤𝘶𝘴𝘴𝘪𝘯𝘨 𝘵𝘩𝘦 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘸𝘪𝘵𝘩 𝘮𝘺 𝘵𝘶𝘵𝘰𝘳, 𝘐 𝘥𝘦𝘤𝘪𝘥𝘦𝘥 𝘵𝘰 𝘧𝘢𝘤𝘦 𝘮𝘺 𝘧𝘦𝘢𝘳𝘴, 𝘢𝘯𝘥 𝘐 𝘢𝘮 𝘴𝘰 𝘨𝘭𝘢𝘥 𝘐 𝘥𝘪𝘥. 𝘛𝘩𝘦 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱 𝘩𝘢𝘴 𝘣𝘦𝘦𝘯 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘦𝘭𝘺 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵 𝘧𝘳𝘰𝘮 𝘸𝘩𝘢𝘵 𝘐 𝘦𝘹𝘱𝘦𝘤𝘵𝘦𝘥.

𝘛𝘩𝘦 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘪𝘴 𝘸𝘰𝘳𝘬𝘴𝘩𝘰𝘱 𝘣𝘢𝘴𝘦𝘥, 𝘸𝘪𝘵𝘩 𝘱𝘳𝘢𝘤𝘵𝘪𝘤𝘢𝘭 𝘵𝘢𝘴𝘬𝘴 𝘧𝘰𝘭𝘭𝘰𝘸𝘪𝘯𝘨 𝘦𝘢𝘤𝘩 𝘴𝘦𝘴𝘴𝘪𝘰𝘯, 𝘵𝘢𝘪𝘭𝘰𝘳𝘦𝘥 𝘵𝘰 𝘥𝘪𝘧𝘧𝘦𝘳𝘦𝘯𝘵 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘴𝘵𝘺𝘭𝘦𝘴 𝘢𝘯𝘥 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘦𝘥 𝘪𝘯 𝘺𝘰𝘶𝘳 𝘰𝘸𝘯 𝘵𝘪𝘮𝘦 𝘸𝘪𝘵𝘩𝘪𝘯 𝘴𝘦𝘵 𝘥𝘦𝘢𝘥𝘭𝘪𝘯𝘦𝘴. 𝘛𝘩𝘦 𝘱𝘳𝘰𝘫𝘦𝘤𝘵𝘴 𝘢𝘭𝘴𝘰 𝘢𝘭𝘭𝘰𝘸 𝘮𝘦 𝘵𝘰 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵 𝘸𝘪𝘵𝘩 𝘰𝘵𝘩𝘦𝘳 𝘘3 𝘱𝘦𝘰𝘱𝘭𝘦 𝘢𝘳𝘰𝘶𝘯𝘥 𝘵𝘩𝘦 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘸𝘩𝘰 𝘤𝘢𝘯 𝘴𝘩𝘢𝘳𝘦 𝘵𝘩𝘦𝘪𝘳 𝘷𝘢𝘭𝘶𝘢𝘣𝘭𝘦 𝘴𝘱𝘦𝘤𝘪𝘢𝘭𝘪𝘴𝘵 𝘬𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘶𝘣𝘫𝘦𝘤𝘵𝘴 𝘐 𝘢𝘮 𝘵𝘢𝘤𝘬𝘭𝘪𝘯𝘨.

𝘛𝘩𝘦 𝘌𝘯𝘥 𝘗𝘰𝘪𝘯𝘵 𝘈𝘴𝘴𝘦𝘴𝘴𝘮𝘦𝘯𝘵 𝘪𝘴 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘢𝘯𝘥 𝘱𝘳𝘦𝘴𝘦𝘯𝘵𝘢𝘵𝘪𝘰𝘯 𝘣𝘢𝘴𝘦𝘥, 𝘳𝘢𝘵𝘩𝘦𝘳 𝘵𝘩𝘢𝘯 𝘢𝘯 𝘦𝘹𝘢𝘮, 𝘸𝘩𝘪𝘤𝘩 𝘮𝘢𝘥𝘦 𝘵𝘩𝘦 𝘱𝘳𝘰𝘤𝘦𝘴𝘴 𝘧𝘢𝘳 𝘮𝘰𝘳𝘦 𝘦𝘯𝘨𝘢𝘨𝘪𝘯𝘨 𝘢𝘯𝘥 𝘢𝘤𝘤𝘦𝘴𝘴𝘪𝘣𝘭𝘦.

𝘐 𝘩𝘢𝘷𝘦 𝘵𝘩𝘰𝘳𝘰𝘶𝘨𝘩𝘭𝘺 𝘦𝘯𝘫𝘰𝘺𝘦𝘥 𝘵𝘩𝘪𝘴 𝘯𝘦𝘸 𝘸𝘢𝘺 𝘰𝘧 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘢𝘱𝘱𝘳𝘦𝘤𝘪𝘢𝘵𝘦𝘥 𝘵𝘩𝘦 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘥 𝘵𝘩𝘳𝘰𝘶𝘨𝘩𝘰𝘶𝘵 𝘵𝘩𝘦 𝘱𝘳𝘰𝘨𝘳𝘢𝘮𝘮𝘦.

𝘙𝘦𝘢𝘤𝘩𝘪𝘯𝘨 𝘵𝘩𝘪𝘴 𝘴𝘵𝘢𝘨𝘦 𝘩𝘢𝘴 𝘴𝘩𝘰𝘸𝘯 𝘮𝘦 𝘵𝘩𝘢𝘵 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘥𝘰𝘦𝘴 𝘯𝘰𝘵 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘣𝘦 𝘰𝘯𝘦 𝘴𝘪𝘻𝘦 𝘧𝘪𝘵𝘴 𝘢𝘭𝘭. 𝘈𝘯𝘥 𝘪𝘵’𝘴 𝘯𝘦𝘷𝘦𝘳 𝘵𝘰𝘰 𝘭𝘢𝘵𝘦 𝘵𝘰 𝘴𝘵𝘢𝘳𝘵 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨.
𝘐 𝘸𝘰𝘶𝘭𝘥 𝘴𝘵𝘳𝘰𝘯𝘨𝘭𝘺 𝘳𝘦𝘤𝘰𝘮𝘮𝘦𝘯𝘥 𝘴𝘱𝘦𝘢𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘺𝘰𝘶𝘳 𝘵𝘶𝘵𝘰𝘳 𝘣𝘦𝘧𝘰𝘳𝘦 𝘴𝘵𝘢𝘳𝘵𝘪𝘯𝘨, 𝘢𝘴 𝘵𝘩𝘦𝘳𝘦 𝘢𝘳𝘦 𝘮𝘢𝘯𝘺 𝘧𝘭𝘦𝘹𝘪𝘣𝘭𝘦 𝘢𝘯𝘥 𝘴𝘶𝘱𝘱𝘰𝘳𝘵𝘪𝘷𝘦 𝘸𝘢𝘺𝘴 𝘵𝘰 𝘭𝘦𝘢𝘳𝘯. 𝘊𝘰𝘮𝘱𝘭𝘦𝘵𝘪𝘯𝘨 𝘵𝘩𝘪𝘴 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱 𝘩𝘢𝘴 𝘨𝘪𝘷𝘦𝘯 𝘮𝘦 𝘯𝘦𝘸 𝘴𝘬𝘪𝘭𝘭𝘴, 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘤𝘦, 𝘢𝘯𝘥 𝘮𝘰𝘵𝘪𝘷𝘢𝘵𝘪𝘰𝘯 𝘵𝘰 𝘦𝘹𝘱𝘭𝘰𝘳𝘦 𝘧𝘶𝘵𝘶𝘳𝘦 𝘰𝘱𝘱𝘰𝘳𝘵𝘶𝘯𝘪𝘵𝘪𝘦𝘴, 𝘢𝘯𝘥 𝘐 𝘢𝘮 𝘦𝘹𝘵𝘳𝘦𝘮𝘦𝘭𝘺 𝘱𝘭𝘦𝘢𝘴𝘦𝘥 𝘐 𝘵𝘰𝘰𝘬 𝘵𝘩𝘪𝘴 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘵𝘰 𝘥𝘦𝘷𝘦𝘭𝘰𝘱 𝘮𝘺𝘴𝘦𝘭𝘧.”

This is what John Smith, Trainer and Assessor at Learnmore reckons on Jayne’s progress…

“𝘐 𝘩𝘢𝘷𝘦 𝘯𝘰𝘵𝘦𝘥 𝘢 𝘤𝘭𝘦𝘢𝘳 𝘪𝘮𝘱𝘳𝘰𝘷𝘦𝘮𝘦𝘯𝘵 𝘪𝘯 𝘑𝘢𝘺𝘯𝘦’𝘴 𝘴𝘬𝘪𝘭𝘭𝘴 𝘢𝘯𝘥 𝘬𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 𝘵𝘩𝘳𝘰𝘶𝘨𝘩𝘰𝘶𝘵 𝘩𝘦𝘳 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱, 𝘯𝘰𝘵 𝘰𝘯𝘭𝘺 𝘵𝘩𝘪𝘴 𝘣𝘶𝘵 𝘐 𝘩𝘢𝘷𝘦 𝘴𝘦𝘦𝘯 𝘵𝘩𝘦 𝘨𝘳𝘰𝘸𝘵𝘩 𝘪𝘯 𝘩𝘦𝘳 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘤𝘦 𝘸𝘪𝘵𝘩 𝘦𝘷𝘦𝘳𝘺 𝘵𝘢𝘴𝘬 𝘴𝘦𝘵.

𝘚𝘩𝘦 𝘪𝘴 𝘯𝘰𝘸 𝘮𝘶𝘤𝘩 𝘮𝘰𝘳𝘦 𝘤𝘰𝘯𝘧𝘪𝘥𝘦𝘯𝘵 𝘸𝘩𝘦𝘯 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘢𝘭𝘭 𝘵𝘺𝘱𝘦𝘴 𝘰𝘧 𝘴𝘵𝘢𝘬𝘦𝘩𝘰𝘭𝘥𝘦𝘳𝘴 𝘢𝘯𝘥 𝘸𝘪𝘵𝘩 𝘮𝘺𝘴𝘦𝘭𝘧.

𝘑𝘢𝘺𝘯𝘦’𝘴 𝘱𝘳𝘰𝘨𝘳𝘦𝘴𝘴 𝘢𝘯𝘥 𝘭𝘦𝘢𝘳𝘯𝘦𝘳 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘩𝘢𝘴 𝘢𝘭𝘴𝘰 𝘴𝘩𝘰𝘸𝘯 𝘤𝘰𝘮𝘮𝘪𝘵𝘮𝘦𝘯𝘵 𝘵𝘰 𝘩𝘦𝘳 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘣𝘰𝘵𝘩 𝘪𝘯 𝘩𝘦𝘳 𝘢𝘱𝘱𝘳𝘦𝘯𝘵𝘪𝘤𝘦𝘴𝘩𝘪𝘱 𝘢𝘯𝘥 𝘐 𝘸𝘰𝘶𝘭𝘥 𝘢𝘭𝘴𝘰 𝘭𝘪𝘬𝘦 𝘵𝘰 𝘵𝘩𝘪𝘯𝘬 𝘩𝘦𝘳 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘭𝘪𝘧𝘦.

𝘚𝘩𝘦 𝘩𝘢𝘴 𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘦𝘥 𝘵𝘰 𝘎𝘢𝘵𝘦𝘸𝘢𝘺 𝘪𝘯 𝘢 𝘵𝘪𝘮𝘦𝘭𝘺 𝘧𝘢𝘴𝘩𝘪𝘰𝘯 𝘢𝘯𝘥 𝘩𝘢𝘴 𝘯𝘦𝘷𝘦𝘳 𝘭𝘦𝘵 𝘩𝘦𝘳 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘥𝘪𝘧𝘧𝘪𝘤𝘶𝘭𝘵𝘪𝘦𝘴 𝘩𝘰𝘭𝘥 𝘩𝘦𝘳 𝘣𝘢𝘤𝘬 𝘧𝘳𝘰𝘮 𝘩𝘦𝘳 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘥𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘵𝘢𝘳𝘨𝘦𝘵𝘴.”