Q-who? From the Dance Floor to the finance team
Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when…
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Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract on Jersey, COO Stuart Bellew and Contracts Manager Ferhat Goual returned to the London with clear ideas for trying a similar approach at Chelsea Harbour.
Introducing cobotics cleaning isn’t simply a case of plugging in the robot cleaner and letting it go. For a deployment to really work, it’s important to work closely with the client to understand their expectations and to identify the specific demands and challenges the machine is likely to face at that location. Then, through talking to the technology provider, one has to match the machines’ capabilities to these requirements.
As well as scoping the project correctly, the team was aware of the need to manage the roll out through proper staff training and education, to ensure technology worked smoothly alongside regular cleaning staff.
The result is that there has been an easy transition with “the first machine, a Phantas Vacuum from Bunzl called “CJ,” now on site. CJ will be working across Level 5, The Emporium open-showroom, area and although nobody is particularly clear as to how CJ got his name, we’re sure CJ will prove a popular, regular feature as he glides around.
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