Back in November 2024, Q3 participated in the SFG20 Virtual Summit on Building Maintenance. It was a collaborative affair, taking the form of an online debate, hosted by freelance industry journalist, Dennis Flower.
Dennis chaired the debate, using his interview skills to pull on insightful contributions from Q3’s, MD Mark Hazelwood, Rupal Gokani, Senior Product Manager at software partner Facilio, and Richard Piggin, FM Director from Q3’s client Maximus.
A partnership approach involving these organisations has resulted in the development of a unique, data and digital-based approach to building maintenance, across the Maximus estate of 270 UK sites. The platform has been tailored to Maximus’ specific needs, converting the wealth of complex data available into valuable insight that helps both client and service provider to make key decisions and better manage the estate.
The video, originally hosted on the SFG20 virtual event platform, has now been made more widely available through SFG20’s YouTube channel and you can watch the whole session back below – It’s an excellent case study explaining best practice in deployment of CAFM software:
Here are some more news and opinion articles that may be of interest:
Thoughts on the workings of the modern helpdesk, by Lynne English, Operations Director For many organisations, the helpdesk has traditionally been viewed as a reactive…
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We are proud to share that Waqar Hussan, a Q3 Security Officer working at The Square Camberley, has been recognised as Employee of the Month.…
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Q3 Services is supporting Maximus through the transition of cleaning services from an in-house model to a fully managed Q3 delivery model, with 31 colleagues…
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Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when…
Read MoreFour years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when…
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[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract…
Read More[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract…
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Q3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user…
Read MoreQ3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user…
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An article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries…
Read MoreAn article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries…
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World FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us…
Read MoreWorld FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us…
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Q3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace…
Read MoreQ3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace…
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