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Month: September 2026

Softcat Chooses Q3 for First-Generation IFM Contract

Posted on by Ian Adams

Q3 has been awarded an integrated FM contract with Softcat, a FTSE 250 listed IT infrastructure solutions provider, based in Marlow.

The three-year, (plus optional two) contract will see Q3 deliver integrated FM (IFM) services to nine locations across the UK, through a dedicated team of over 50 Q3 people.

This is a first-generation IFM contract for Softcat, having previously sourced separate FM services from numerous suppliers across its portfolio. The consolidation of FM delivery into a single FM package is expected to create efficiencies and enhanced, more consistent standards of service delivery across the locations.

Softcat places great emphasis on creating employee-focused workplaces, which promote innovation, collaboration, employee wellbeing and a strong team ethic. Q3 is seen as an important partner in supporting the workplace managers to promote this environment, as well as presenting a positive brand experience for visiting clients.

Matt Newton Head of Property and Workplace, said “We were particularly impressed by Q3’s innovative approach, including the emphasis on productivity, Living Wage, and the integration of IoT and robotics.”

Stuart Bellew, COO at Q3, said, “There is a strong cultural alignment between Q3 and Softcat and I sensed a meeting of minds during the tender process. We are looking forward to working with Softcat to free up Softcat’s workplace resource to allow them to concentrate on their core business.”

Q3 wins place on major public sector FM framework alongside industry heavyweights

Posted on by Ian Adams

Q3 Services has secured a place on the Government Commercial Agency’s RM6378 Facilities Management and Security Services framework, putting the challenger FM provider firmly in the mix for major public sector opportunities alongside some of the UK’s largest facilities management businesses.

The framework gives public sector organisations access to a wide range of facilities management and security services, including cleaning, waste management, maintenance, landscaping, guarding and risk assessment services. It is valued at up to £120bn and will run for eight years.

Q3 has been successful across five framework categories, including significant opportunities within Total FM and Soft Services lots. For Q3, the award represents a major step forward in its public sector growth ambitions and a chance to bring a more personal, agile and commercially sharp alternative to a market often dominated by major corporate providers. The framework award positions Q3 to compete directly for larger and more complex public sector contracts over the coming years.

Q3’s success is also a useful reminder that size is not the only measure of capability in facilities management. Public sector clients increasingly need providers that can combine strong governance, robust delivery and compliance expertise with fast decisions, senior-level accountability and services shaped around real client need rather than standard templates.

Martyn Freeman, CEO of Q3 Services, said: “We are absolutely delighted to have secured a place on this framework. It is a significant award for Q3 and a clear signal that challenger businesses have an important role to play in the future of public sector FM. We know we will be competing with some very large organisations, and that is exactly where we want to be. Our job now is to show public sector clients that there is a credible alternative – one that brings the experience, systems and discipline they need, but without the layers of complexity that can sometimes get in the way of great service.”

He added: “This is a step-change moment for the business. We have always believed that clients deserve facilities management that is practical, responsive and built around them. This framework gives us the opportunity to demonstrate that approach at greater scale, and we are looking forward to the conversations and opportunities that will follow.”