Glass walls of a London skyscraper.

Integrated Facility Management Professionals Trusted By The UK’s Leading Brands

Facilities Management done differently… Q3 is a young company run by people with a lifetime of FM experience and expertise, dedicated to caring for your people and buildings.

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New!
oxfordworkplace

oxfordworkplace is Oxfordshire’s new integrated facilities, estates and infrastructure management service - a collaboration between Q3 Services and ODS, a wholly owned company of Oxford City Council.

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New!
FM On Demand

FM On Demand is a flexible, subscription-based service that takes the hassle out of managing multiple sites. Stay compliant, save time, and gain complete control - without the overhead of an in-house FM team.

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Black and white image of three people talking in front of a glass wall facing a modern city skyline.

Quality Services, People And Workplaces

Creating safe, healthy and productive workplaces, by blending our big-company experience with the agility, entrepreneurship and personal touch of an SME

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Glass building during sunset

A Very Different Kind Of Facilities Management

Creating an FM solution that’s right for your business and specifically meets the needs of your portfolio, your people and the culture of your organisation

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Server Room

Technical Facilities Management

Experience gained from working in the most demanding of critical environments and the expertise to deliver a job well done

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Colorful ball decorations inside the main hall of a shopping centre.

Treating Your Customers As Our Customers

Working with your people to deliver a seamless and enjoyable user experience, as an integral part of your customer-facing team

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Redefining Quality in Outsourcing

We are Q3 Services, a very different kind of FM company with offices in the UK and Channel Islands.

We’re changing the way organisations benefit from outsourced services. Entrepreneurial in spirit, Q3 has three main objectives: to boost productivity through healthier workplaces, to be open and transparent with all stakeholders and to transform the working environment for our own employees.

We deliver Quality cleaning, maintenance and hard services, security, grounds maintenance, waste and environmental services through Quality people to create Quality workplaces. We achieve all this through the use of the latest systems and processes and application of cutting-edge technology.

London City skyscrapers seen from Southwark, photo take in the night.

how can we help you?

Q3 doesn’t do “off-the-shelf” Facilities Management. Whether it’s a single service like cleaning or security, or a fully integrated FM contract, we’ll listen to you, understand your needs and deliver the right solution, tailored to your organisation.

All services

New!FM on demand

FM On Demand is a flexible, subscription-based service that takes the hassle out of managing multiple sites. Stay compliant, save time, and gain complete control – without the overhead of an in-house FM team.

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Q3 services qa icon

Quality Service

  • A unique service guarantee – we fix work straight away if clients aren’t happy
  • Open book transparency means all unspent client money is returned – guaranteed
  • A transparent technology solution that gives clients real-time access to data, trends and compliance – and IP that remains theirs at the end of the contract

Q3 services qa people icon

Quality People

  • We don’t hire just anyone – our management team chose like-minded people who share our obsession with your success and have a real passion for the job
  • We have a commitment to paying and rewarding the people who work for us well, attracting talented operatives and supervisors who will want to develop long-term careers
  • Our talent management programme focuses on mentoring, training and use of the latest technology

Quality Workplaces icon

Quality Workplaces

  • We focus on outcomes not routines and tick boxes
  • We only want to work with clients that share our commitment to environmental sustainability
  • We recognise the value of creating a healthy and safe workplace so that your employees can work more productively and gain a sense of wellbeing
    We work with ethical companies that support our efforts to be the best employer in the FM sector

Doing Business with Us

No matter the size or nature of your business, your FM budget, or your concerns and challenges, Q3 has you covered!

We have the scale, flexibility and experience to manage your outsourcing and compliance requirements, regardless of how complex they may be. We use a consultancy approach to ensure all pain points are identified up front and early, before assessing potential solutions that will address the real needs of the business and the issues that matter.

We are already making a difference for many leading clients – we’d love to meet up with you on a no-obligation basis to discuss your FM needs and to explain our approach.

Handshake to represent a deal.
Martyn Freeman - Chief Executive Officer
The Gherkin and The Shard skyscraper in London.

View By Sector

Our business philosophy is built on the knowledge that we know that FM delivered in an office environment is unlike FM delivered in retail, or a university, or a hospital. Therefore, we know we can never succeed with a vanilla, or off-the-shelf solution.

Our people have experience covering a multitude of sectors. Having learned what makes your organisation tick they will apply their sector knowledge to develop the FM solution to match. Being familiar with, and understanding the sector in which you operate, is a massive part of getting it right. By understanding the sector drivers, provides insight into your motivations, allowing us to work cohesively to help deliver your business goals.

All sectors

Channel Islands

Although Q3 is a relatively new company, our businesses in the Channel Islands build on the wealth of knowledge accumulated by our teams who have worked in the islands over many years.

With offices in Guernsey and Jersey, we are a service organisation embedded in the Islands’ communities, with relationships forming a fundamental cornerstone of our operations. Time is a key factor in any relationship, and we will commit to taking the time to understand all of your service needs. We will spend time getting to know your business and understand your business objectives to guarantee we are providing a service that is relevant to you, rather than what is easy for us!

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Mont Orgueil Castle, Jersey, Channel Islands

Visit the Oxfordworkplace

Oxfordworkplace is a new facilities, estates and infrastructure management collaboration, targeting private and public sector estates across Oxfordshire. This unique public – private partnership between Q3 Services, a leading provider of flexible, client-focused facilities management and Oxford Direct Services (ODS), Oxford’s publicly owned services company, unites local knowledge and public purpose with national presence and technical FM expertise to deliver a fully integrated, values-led approach to estate and asset management.

Our total estate solution seamlessly connects external infrastructure works – including highways, civil engineering, construction, and EV charging – with FM services such as M&E, security, cleaning, and compliance. It’s a unique, integrated approach which simplifies complex service ecosystems for customers, drives operational efficiencies and coordinates strategic, tactical, and operational delivery.

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Case Study

Here’s how Q3 works for other clients…

Chelsea Harbour

Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Chelsea Harbour

The Chelsea Harbour Estate lies on a 20-acre site in west London, adjacent to the Thames. At its heart sits The Design Centre, Chelsea Harbour, the largest interior design, retail and trade centre in Europe.

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Alhambra Stars mall building with Christmas decorations.

Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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Alhambra Shopping Centre

The Alhambra Shopping Centre in the heart of Barnsley Town Centre, is a community hub with around 40 leading retail brand units and an annual footfall of over 6 million visitors.

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West Marketgait building.

Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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Embark Group

Embark Group is a fast-growing, diversified, financial services business and one of the largest retirement solutions providers in the UK.

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British Red Cross building.

British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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British Red Cross

With major refurbishment works due at the British Red Cross HQ in Moorgate, the consultant team highlighted a lack of M&E information and documentation required for their design work.

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Daily Telegraph entrance and escalators.

Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Daily Telegraph

We were contacted by a reputable FM provider following a power surge to the Daily Telegraph HQ.

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Testimonials

It’s been a fantastic journey so far and we have collectively achieved so much. Personally, I have learned a tremendous amount about the Q3 team and continue to do so.

Alistair Prisk, Office Support Manager Embark Group

Testimonials

Best of luck Q3! You are an exceptional partner to us, so much so we don’t see you as a separate business and we treat your people as ours.

Phil Smith, Non-exec Director Embark Group

Testimonials

If the client wants us to dress up in clown outfits and hand out balloons, that’s alright with me!

Paul O’Boyle, Operations manager Chelsea Harbour

Testimonials

I just wanted to send in my thanks to Emma, who helped me on Saturday when my Mum passed out in front of TK Maxx. Emma was very friendly, calm and efficient, I don't know what I would have done without her. She was so professional and knew exactly what was needed I couldn't believe it when screens turned up and a wheel chair, all organised by Emma without making myself or especially my Mum feel stupid or an inconvenience. Please can you pass on mine, my Mum's and family's thanks to Emma, she is a star and a very kind person.

Member of the public Shopping Centre contract

Our News & Insights

The latest press releases, blogs and opinions from Q3…

1 July 2026

Compliance in Facilities Management: Why It Matters More Than Ever

By Kelly Skeels Compliance Manager, at Q3 Services In facilities management, statutory compliance isn’t a nice-to-have. It’s a legal, operational and moral obligation. Yet, across...

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1 July 2026

Compliance in Facilities Management: Why It Matters More Than Ever

By Kelly Skeels Compliance Manager, at Q3 Services In facilities management, statutory compliance isn’t a nice-to-have. It’s a legal, operational and moral obligation. Yet, across...

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29 June 2026

Q3 and Maximus partnership helps create employment opportunity in Leeds

A collaborative approach between Q3 Services and Maximus has helped to fill a key cleaning operative role at Coronet House in Leeds, while also supporting...

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29 June 2026

Q3 and Maximus partnership helps create employment opportunity in Leeds

A collaborative approach between Q3 Services and Maximus has helped to fill a key cleaning operative role at Coronet House in Leeds, while also supporting...

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25 June 2026

Mastering Mobilisation: Turning a Contract Win into Operational Success

By Fabio Gonçalves, Key Account Manager, Q3 Services. In facilities management, winning a contract is an important milestone but it’s what happens next that really...

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25 June 2026

Mastering Mobilisation: Turning a Contract Win into Operational Success

By Fabio Gonçalves, Key Account Manager, Q3 Services. In facilities management, winning a contract is an important milestone but it’s what happens next that really...

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23 June 2026

Q3 secures IFM contract with Health Sciences University

Q3 has secured a three-year integrated facilities management contract with Health Sciences University (HSU), worth £2 million, covering cleaning, security and engineering services across the...

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23 June 2026

Q3 secures IFM contract with Health Sciences University

Q3 has secured a three-year integrated facilities management contract with Health Sciences University (HSU), worth £2 million, covering cleaning, security and engineering services across the...

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17 June 2026

The modern FM helpdesk: from reactive service to intelligent experience

Thoughts on the workings of the modern helpdesk, by Lynne English, Operations Director For many organisations, the helpdesk has traditionally been viewed as a reactive...

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17 June 2026

The modern FM helpdesk: from reactive service to intelligent experience

Thoughts on the workings of the modern helpdesk, by Lynne English, Operations Director For many organisations, the helpdesk has traditionally been viewed as a reactive...

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16 June 2026

Q3 Colleague Recognised at The Square, Camberley

We are proud to share that Waqar Hussan, a Q3 Security Officer working at The Square Camberley, has been recognised as Employee of the Month....

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16 June 2026

Q3 Colleague Recognised at The Square, Camberley

We are proud to share that Waqar Hussan, a Q3 Security Officer working at The Square Camberley, has been recognised as Employee of the Month....

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16 June 2026

Q3 supports Maximus with people-first cleaning service transition

Q3 Services is supporting Maximus through the transition of cleaning services from an in-house model to a fully managed Q3 delivery model, with 31 colleagues...

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16 June 2026

Q3 supports Maximus with people-first cleaning service transition

Q3 Services is supporting Maximus through the transition of cleaning services from an in-house model to a fully managed Q3 delivery model, with 31 colleagues...

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8 June 2026

Q-who? From the Dance Floor to the finance team

Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when...

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8 June 2026

Q-who? From the Dance Floor to the finance team

Four years after joining Q3, Amy Hossin’s role has grown alongside the growth of the business itself. Starting out on the soft services side when...

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21 May 2026

Cobotics go live at Chelsea Harbour

[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract...

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21 May 2026

Cobotics go live at Chelsea Harbour

[video width="848" height="480" mp4="https://www.q3services.co.uk/wp-content/uploads/2026/05/Chelsea-Harbour-cobot-VID-20260518-WA0001.mp4"][/video] Following a trip to the Channel Islands to see how our Q3 colleagues had successfully deployed cobotics in a major contract...

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20 May 2026

Q3 enhances Facilio CAFM and Helpdesk system with Bruce and Bernard apps incorporating AI

Q3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user...

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20 May 2026

Q3 enhances Facilio CAFM and Helpdesk system with Bruce and Bernard apps incorporating AI

Q3 is expanding the scope and functionality of its Facilio CAFM system with exciting, new developments which will make it even more intuitive and user...

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Paul Courtney graduation
18 May 2026

Learning at Work: Unlocking Potential Beyond the Classroom

An article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries...

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18 May 2026

Learning at Work: Unlocking Potential Beyond the Classroom

An article by Paul Courtney, HR Advisor, Q3 Services, written for Learning at Work Week, May 2026 For many people, the word “learning” still carries...

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12 May 2026

Thoughts from Martyn Freeman on World FM Day 2026

World FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us...

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12 May 2026

Thoughts from Martyn Freeman on World FM Day 2026

World FM Day, Wednesday 13th May, 2026 This year’s World FM Day theme, “FM: Cultivating Belonging Through Built Environments,” perfectly captures something those of us...

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5 May 2026

The Workplace Isn’t the Problem

Q3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace...

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5 May 2026

The Workplace Isn’t the Problem

Q3's marketing manager, Ian Adams has some misgivings about the current direction of travel on the productivity, CX and getting people back to the workplace...

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30 April 2026

Greenhouse Gas Reduction Award for Q3 from Greenly

As part of their supply chain audit process, our client Maximus required Q3 to undertake an extensive, online Greenhouse Gas (GHG) emissions audit. The result,...

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30 April 2026

Greenhouse Gas Reduction Award for Q3 from Greenly

As part of their supply chain audit process, our client Maximus required Q3 to undertake an extensive, online Greenhouse Gas (GHG) emissions audit. The result,...

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Martyn Freeman Mitie front picture in blue dress
29 April 2026

Q3 at 8 years old!

This week, while checking through LinkedIn, I noticed numerous prompts to congratulate many of my colleagues on their “eight years at…” work anniversaries. Of course,...

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29 April 2026

Q3 at 8 years old!

This week, while checking through LinkedIn, I noticed numerous prompts to congratulate many of my colleagues on their “eight years at…” work anniversaries. Of course,...

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28 April 2026

Q3 strikes partnership with RAW Social Enterprise

Q3 is an FM challenger brand with a reputation for doing things differently. Supply chain, innovation and sustainability are integral to this approach and, in...

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28 April 2026

Q3 strikes partnership with RAW Social Enterprise

Q3 is an FM challenger brand with a reputation for doing things differently. Supply chain, innovation and sustainability are integral to this approach and, in...

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23 April 2026

Jayne Lilley – IWFM Level 3 success, with distinction

Back in January, we published an article in our “Q-Who?” series, featuring Jayne Lilley who is Assistant Facilities Manager at one of Catapult Satellite Application’s...

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23 April 2026

Jayne Lilley – IWFM Level 3 success, with distinction

Back in January, we published an article in our “Q-Who?” series, featuring Jayne Lilley who is Assistant Facilities Manager at one of Catapult Satellite Application’s...

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22 April 2026

Martyn Freeman – The View from the Other End of the Telescope

Introduction The UK facilities management (FM) industry stands at a pivotal moment. While the market has grown and evolved, the sector’s increasing complexity has created...

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22 April 2026

Martyn Freeman – The View from the Other End of the Telescope

Introduction The UK facilities management (FM) industry stands at a pivotal moment. While the market has grown and evolved, the sector’s increasing complexity has created...

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9 April 2026

Q3 commitment to oxfordworkplace strengthened by new appointment

We’re excited to welcome Praise Madzima as our new Business Development Manager, leading the way in delivering smarter, integrated estate and facilities solutions through our...

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9 April 2026

Q3 commitment to oxfordworkplace strengthened by new appointment

We’re excited to welcome Praise Madzima as our new Business Development Manager, leading the way in delivering smarter, integrated estate and facilities solutions through our...

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Martyn Freeman Mitie
7 April 2026

The End of Outsourcing by Default

Why the new procurement reforms offer positive opportunities for Facilities Management – by Martyn Freeman, CEO of Q3 Services Public sector procurement in the UK...

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7 April 2026

The End of Outsourcing by Default

Why the new procurement reforms offer positive opportunities for Facilities Management – by Martyn Freeman, CEO of Q3 Services Public sector procurement in the UK...

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18 March 2026

Lucy Hayes, HR Director at Q3, shares her thoughts on the UK's Employment Rights Act 2025

This new Act is set to bring some of the most significant changes to UK employment law in a generation, and for FM, it represents...

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18 March 2026

Lucy Hayes, HR Director at Q3, shares her thoughts on the UK's Employment Rights Act 2025

This new Act is set to bring some of the most significant changes to UK employment law in a generation, and for FM, it represents...

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17 March 2026

Complex Campuses - Competitive Advantage

Facilities management on university campuses: turning complexity into an organisational strength An opinion piece by Mark Hazelwood, MD of Q3's IFM business, written originally for...

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17 March 2026

Complex Campuses - Competitive Advantage

Facilities management on university campuses: turning complexity into an organisational strength An opinion piece by Mark Hazelwood, MD of Q3's IFM business, written originally for...

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11 March 2026

Q-who? You cannot create experience - you have to undergo it!

Albert Camus once said, “You cannot create experience. You must undergo it." And there aren’t many in the FM industry with more experience than Luis...

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11 March 2026

Q-who? You cannot create experience - you have to undergo it!

Albert Camus once said, “You cannot create experience. You must undergo it." And there aren’t many in the FM industry with more experience than Luis...

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11 March 2026

CAFM is a game-changer, but only when you get it right

Mark Hazelwood shares some lessons on making sure your CAFM deployment is a game-changer and not an expensive IT software failure. Implementing CAFM platforms can...

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11 March 2026

CAFM is a game-changer, but only when you get it right

Mark Hazelwood shares some lessons on making sure your CAFM deployment is a game-changer and not an expensive IT software failure. Implementing CAFM platforms can...

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Mall Decoration inside view
27 February 2026

Q3 contract extension at Chelsea Harbour

Q3 has renewed its longstanding relationship at Chelsea Harbour, through a two-year extension to its contract with this unique multi-use, development alongside the Thames in...

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27 February 2026

Q3 contract extension at Chelsea Harbour

Q3 has renewed its longstanding relationship at Chelsea Harbour, through a two-year extension to its contract with this unique multi-use, development alongside the Thames in...

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10 February 2026

Flourishing apprenticeships at Q3

As part of Apprenticeship Week 2026, we have been talking to Q3's Jayne Lilley about her experience being as an apprentice Jayne is Assistant Facilities...

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10 February 2026

Flourishing apprenticeships at Q3

As part of Apprenticeship Week 2026, we have been talking to Q3's Jayne Lilley about her experience being as an apprentice Jayne is Assistant Facilities...

Read More